Remote IT Support Intern — Global Cloud Career Start

Team Venti; México; Remote; MXN 76,000 - 103,000; Part time

Benefits offered by this job

Net salary scholarship 8,000 MXN (remu

Sales referral program participation

Full remote work from home

International experience

Career and development plan

Job summary

Team Venti, a U.S.-based Microsoft Solutions Partner, is offering a six-month IT Support Intern program. This role is fully remote, with office hours 8AM-5PM CST, and requires a recent university diploma or students graduating soon.

You will assist client administrators and end-users, communicate via phone, email, or chat, and collaborate with the team to ensure customer success before and after sales. Responsibilities include setup support and problem solving as part of a growing cloud-focused

Qualifications

• Has a recent university diploma or students graduating in the next 12 months.
• Has strong English communication skills (spoken & written).
• Is self-managed, proactive, organized, and technically curious.
• Possesses excellent problem-solving, teamwork and technical leadership skills.
• Works effectively in a diverse/global team environment.
• Has passion for learning and for helping others.

Responsibilities

• Giving IT support to client administrators and end-users, focusing on phone services support and configuration changes.
• Collaborating with other team members to ensure customer success before and after sales.

Skills

English proficiency

Self-management

Problem solving

Teamwork

Technical leadership

Global collaboration

Education

Recent university diploma graduating within 12 months

Job description

Team Venti, a U.S.-based Microsoft Solutions Partner, is offering a six-month IT Support Intern program. This role is fully remote, with office hours 8AM-5PM CST, and requires a recent university diploma or students graduating soon.

You will assist client administrators and end-users, communicate via phone, email, or chat, and collaborate with the team to ensure customer success before and after sales. Responsibilities include setup support and problem solving as part of a growing cloud-focused