Remote IT Helpdesk Associate - Entry Level

Touch Support, Inc.; Región Centro; Presencial; MXN 116.325 - 139.335; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

Training and certifications paid by the company

Friendly international team

Descripción de la vacante

Touch Support, Inc. is looking for a Customer Service Representative to join our remote team. This entry-level role involves responding to customer inquiries via chat, email, and phone, assisting with onboarding, and providing excellent customer support.

Working from home, you will have the opportunity to develop your career in IT, benefit from training, and gain valuable certifications as you grow with the company. Join a friendly international team and help us enhance customer satisfaction!

Formación

• No prior work experience required, entry-level position.
• Willingness to learn quickly and assist customers.
• Interest in developing a career in IT.

Responsabilidades

• Respond to and resolve customer questions through chat, email, and phone.
• Assist customers with onboarding and technical questions.
• Advocate for customer needs and build loyalty.

Conocimientos

Excellent communication skills in English

Passion for working with people

Solution-oriented mindset

Ability to work in shifts

Descripción del empleo

Touch Support, Inc. is looking for a Customer Service Representative to join our remote team. This entry-level role involves responding to customer inquiries via chat, email, and phone, assisting with onboarding, and providing excellent customer support.

Working from home, you will have the opportunity to develop your career in IT, benefit from training, and gain valuable certifications as you grow with the company. Join a friendly international team and help us enhance customer satisfaction!