Remote IT Support & Cloud Infra Engineer

Alten Mexico 1; México; A distancia; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work scheme

Career growth and development plan

Above-law benefits

Descripción de la vacante

ALTEN Mexico is seeking IT engineers to support a US-based team with administrative work and ticket management. You will help in Corporate Services - Infrastructures & internal networks and maintain laboratory IT systems.

The role emphasizes system availability, security, data integrity, and regulatory compliance (FDA/GDPR/HIPAA). Advanced English and pharmaceutical industry experience are valued assets, with a remote work scheme supported.

Formación

• Engineering degree in Computer Systems, Software or Telematics.
• 5–8 years of IT/engineering experience.
• Familiarity with TCP/IP, DNS and DHCP.
• Strong IT security practices including firewalls and encryption.
• Experience managing cloud infrastructure (AWS, Azure).
• Scripting experience (Python, PowerShell).
• Knowledge of backup and disaster recovery.
• Familiarity with FDA, GDPR, HIPAA.
• Certifications CISSP, CISM, CCNP Security, PCNSE, NSE.
• Pharmaceutical industry experience.
• Advanced English.

Responsabilidades

• Install, configure, and maintain laboratory IT systems.
• Ensure system availability, performance, and security for lab operations.
• Manage data integrity and regulatory compliance for electronic records and signatures.

Conocimientos

5–8 years of experience

TCP/IP DNS DHCP

IT security practices

Cloud infrastructure AWS Azure

Scripting Python PowerShell

Data integrity compliance

FDA GDPR HIPAA knowledge

Advanced English

Laboratory IT systems

Educación

Computer Systems Engineering, Software Engineering, or Telematics Engineering

Herramientas

CISSP

CISM

Cisco CCNP Security

Palo Alto PCNSE

Fortinet NSE

Descripción del empleo

ALTEN Mexico is seeking IT engineers to support a US-based team with administrative work and ticket management. You will help in Corporate Services - Infrastructures & internal networks and maintain laboratory IT systems.

The role emphasizes system availability, security, data integrity, and regulatory compliance (FDA/GDPR/HIPAA). Advanced English and pharmaceutical industry experience are valued assets, with a remote work scheme supported.