Ingeniero de soporte de TI

ALTEN Mexico; México; On-site; MXN 781,200 - 1,004,400; Full time

Benefits offered by this job

Support for home office setup

Job summary

A leading engineering firm in Mexico City is seeking a Mid-Senior IT Engineer to maintain laboratory IT systems and ensure compliance with industry standards. This role requires expertise in cloud infrastructure and scripting, alongside strong knowledge of IT security practices. The ideal candidate has 5-8 years of experience, advanced English skills, and a background in the pharmaceutical sector. This is a full-time position with support for a home office setup.

Qualifications

• 5 to 8 years of experience in IT engineering.
• Familiarity with network protocols (TCP/IP, DNS, DHCP).
• Advanced English proficiency required.

Responsibilities

• Install, configure, and maintain laboratory IT systems.
• Ensure system availability, performance, and security.
• Manage data integrity and ensure compliance with regulatory requirements.

Skills

IT security practices

Network protocols

Cloud-based infrastructure management

Scripting (Python, PowerShell)

Backup and disaster recovery systems

Education

Computer Systems Engineering

Software Engineering

Telematics Engineering

Job description

Overview

ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 46,000 people, 88% of whom are engineers. Location: Mexico City Metropolitan Area.

We are looking for IT engineers to support our US based team on administrative work and ticket assignation. Help in Corporate Services - Infrastructures & internal networks.

Responsibilities

• Install, configure, and maintain laboratory IT systems
• Ensure system availability, performance, and security to laboratory operations
• Manage data integrity and ensure compliance with regulatory requirements for electronic records and signatures

Requirements

• Computer Systems Engineering, Software Engineering, or Telematics Engineering
• 5 to 8 years of experience
• Familiarity with network protocols (TCP/IP, DNS, DHCP) and basic network troubleshooting
• Expertise in IT security practices, including firewalls, encryption, and compliance with HIPAA or GDPR
• Ability to manage cloud-based infrastructure (e.g., AWS, Azure) for data storage and processing
• Experience with scripting (e.g., Python, PowerShell) for automating IT tasks and workflows
• Knowledge of backup and disaster recovery systems to ensure data integrity
• Experience with industry standards: FDA, GDPR, HIPAA
• Pharmaceutical industry experience
• Advanced English
• Supported for home office setup

Seniority level

• Mid-Senior level

Employment type

• Full-time