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Ventajas ofrecidas por este puesto de trabajo
40% discount on Fever events
Private health insurance
20 days off annually
Wellhub membership
English lessons
Friendly work environment
Descripción de la vacante
Fever is seeking an IT Support Specialist based in Ciudad de México to manage macOS systems and contribute to internal tooling projects within a dynamic team. As part of a lean IT team, you will handle access management, support various IT requests, and work collaboratively with engineering teams. This position offers significant growth opportunities and is ideal for those interested in infrastructure and platform development. Benefits include a competitive salary, bonuses, health insurance, and 20 annual leave days.
Formación
Experience managing macOS systems in a professional environment.
Ability to read logs and troubleshoot using the terminal.
Familiarity with MDM tools such as Kandji or Jamf.
Responsabilidades
Manage macOS fleet deployments and policies.
Support IT requests via Slack and Jira, resolving issues efficiently.
Collaborate with the SRE team on infrastructure escalations.
Conocimientos
macOS administration
MDM tools experience
identity management
terminal comfort
Herramientas
Kandji
Jira
Slack
Descripción del empleo
Fever is seeking an IT Support Specialist based in Ciudad de México to manage macOS systems and contribute to internal tooling projects within a dynamic team. As part of a lean IT team, you will handle access management, support various IT requests, and work collaboratively with engineering teams. This position offers significant growth opportunities and is ideal for those interested in infrastructure and platform development. Benefits include a competitive salary, bonuses, health insurance, and 20 annual leave days.
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