Remote IT Engineer: macOS, IAM & Automation

Fever; Ciudad de México; On-site; MXN 780,166 - 1,126,906; Full time

Benefits offered by this job

40% discount on Fever events

Private health insurance

20 days off annually

Wellhub membership

English lessons

Friendly work environment

Job summary

Fever is seeking an IT Support Specialist based in Ciudad de México to manage macOS systems and contribute to internal tooling projects within a dynamic team. As part of a lean IT team, you will handle access management, support various IT requests, and work collaboratively with engineering teams. This position offers significant growth opportunities and is ideal for those interested in infrastructure and platform development. Benefits include a competitive salary, bonuses, health insurance, and 20 annual leave days.

Qualifications

• Experience managing macOS systems in a professional environment.
• Ability to read logs and troubleshoot using the terminal.
• Familiarity with MDM tools such as Kandji or Jamf.

Responsibilities

• Manage macOS fleet deployments and policies.
• Support IT requests via Slack and Jira, resolving issues efficiently.
• Collaborate with the SRE team on infrastructure escalations.

Skills

macOS administration

MDM tools experience

identity management

terminal comfort

Tools

Kandji

Jira

Slack

Job description

Fever is seeking an IT Support Specialist based in Ciudad de México to manage macOS systems and contribute to internal tooling projects within a dynamic team. As part of a lean IT team, you will handle access management, support various IT requests, and work collaboratively with engineering teams. This position offers significant growth opportunities and is ideal for those interested in infrastructure and platform development. Benefits include a competitive salary, bonuses, health insurance, and 20 annual leave days.