Remote Inbound Appointment Setter for Home Services

Formulated Automation; Monterrey; Remote; MXN 201,000 - 357,000; Full time

Job summary

Formulated Automation seeks an Inbound Appointment Setter to act as the first point of contact for homeowners interested in services. This remote role focuses on inbound leads, answering initial questions, and scheduling qualified prospects for on-site appointments with the sales team.

Interactions are primarily through text via the CRM, with occasional phone calls. Prior experience in appointment setting or sales is preferred, and applicants should be fluent in English with strong written

Qualifications

• Fluent written and spoken English.
• Experience in appointment setting, sales, or customer service.
• Strong responsiveness and organizational skills.
• Ability to work remotely with core hours.
• Comfortable using CRM platforms.

Responsibilities

• Respond quickly to inbound inquiries via text.
• Schedule onsite appointments for the sales team.
• Follow scripts and qualification processes.
• Keep lead details accurate in the CRM.
• Assist in closing straightforward opportunities via messaging or calls.
• Route questions to appropriate team members.

Skills

Fluent English

Strong written communication

Appointment setting experience

CRM proficiency

Tools

CRM platforms

Job description

Formulated Automation seeks an Inbound Appointment Setter to act as the first point of contact for homeowners interested in services. This remote role focuses on inbound leads, answering initial questions, and scheduling qualified prospects for on-site appointments with the sales team.

Interactions are primarily through text via the CRM, with occasional phone calls. Prior experience in appointment setting or sales is preferred, and applicants should be fluent in English with strong written