Remote Inbound Sales Rep for Healthcare

Formulated Automation; Santo Domingo; Remote; MXN 782,000 - 1,155,000; Full time

Job summary

Formulated Automation is seeking an Inbound Sales Representative to join a growing sales team. You will be the first point of contact for potential patients who expressed interest in our client’s audiology services, working remotely with a focus on scheduling appointments with audiologists.

The role emphasizes fast response, empathetic communication, and effective use of CRM tools to drive conversions. A strong track record in phone-based sales and reliable home setup are required.

Qualifications

• Minimum 2 years in phone-based sales or inside sales.
• Strong phone communication and trust-building skills.
• Experience using CRM systems to manage leads and records.
• Ability to handle objections and move conversations to a next step.
• Results-oriented mindset with daily targets.

Responsibilities

• Respond to new inbound leads within 60 seconds during your shift.
• Connect with prospective patients to guide bookings with an audiologist.
• Build rapport with friendly, empathetic conversations.
• Handle objections and close conversations with a clear next step.
• Follow up with leads via calls and texts to maximize appointments.
• Maintain accurate contact information and lead statuses in the CRM.
• Meet daily performance expectations related to responsiveness and bookings.
• Collaborate with the team to ensure a smooth inquiry-to-appointment flow.

Skills

Phone-based sales

CRM proficiency

Communication skills

Empathetic listening

Rapport building

Organizational skills

Time management

Closing conversations

Tools

GoHighLevel

CRM platforms

Job description

Formulated Automation is seeking an Inbound Sales Representative to join a growing sales team. You will be the first point of contact for potential patients who expressed interest in our client’s audiology services, working remotely with a focus on scheduling appointments with audiologists.

The role emphasizes fast response, empathetic communication, and effective use of CRM tools to drive conversions. A strong track record in phone-based sales and reliable home setup are required.