Remote Enterprise CRM Architect & Biz Analyst (D365)

Jobgether; Estado de México; Ibrido; MXN 900.000 - 1.500.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Flexible working environment

Contribution to digital transformation

Exposure to international teams

Continuous learning and development

Descrizione del lavoro

Jobgether on behalf of a partner company is seeking a Digital CRM Architect and Business Analyst in Mexico to lead enterprise CRM initiatives using Dynamics 365 Sales and Power Automate. You will bridge business objectives with scalable architectures and guide discovery, requirements, and design across global teams.

This role emphasizes agile delivery, continuous improvement, and delivering measurable business value through CRM transformations and cloud-based solutions.

Competenze

• 10+ years of experience in Business Analysis and Functional Consulting.
• At least 6 years of hands‑on experience with Microsoft Dynamics 365 Sales and Power Automate.
• Strong expertise in CRM functional architecture, business process analysis, requirements definition, and solution design.
• Demonstrated ability to distinguish between coding and engineering, with a strong understanding of how to design robust, scalable technical solutions.
• Resilience, emotional intelligence, adaptability, and a high‑performance mindset.
• Experience working in agile environments and collaborating with international, cross‑functional teams.
• Advanced spoken English and advanced Spanish proficiency.
• Active Microsoft PL-200 certification (Power Platform Functional Consultant) is highly preferred.
• Familiarity with cloud‑native foundations and AI coding assistants is an advantage.

Mansioni

• Act as the subject matter expert and functional architect for enterprise CRM initiatives, providing strategic and technical guidance.
• Lead end‑to‑end project activities, including discovery, requirements gathering, and comprehensive gap analysis.
• Conduct detailed business analysis to translate business needs into clear functional requirements and effective technical solutions.
• Design and orchestrate business workflows and system architectures using Microsoft Dynamics 365 Sales and Power Automate.
• Bridge communication between business stakeholders and technical teams to ensure solutions align with operational objectives.
• Support agile delivery practices, maintaining a focus on solution quality, continuous improvement, and successful project outcomes.

Conoscenze

CRM architecture

Business Analysis

Microsoft Dynamics 365 Sales

Power Automate

Agile delivery

English proficiency

Spanish proficiency

Strumenti

Microsoft Dynamics 365 Sales

Power Automate

Descrizione del lavoro

Jobgether on behalf of a partner company is seeking a Digital CRM Architect and Business Analyst in Mexico to lead enterprise CRM initiatives using Dynamics 365 Sales and Power Automate. You will bridge business objectives with scalable architectures and guide discovery, requirements, and design across global teams.

This role emphasizes agile delivery, continuous improvement, and delivering measurable business value through CRM transformations and cloud-based solutions.