Remote Director of AI-Driven Enterprise Services

Lever, Inc.; México; Remote; MXN 2,364,000 - 3,455,000; Full time

Benefits offered by this job

Fully remote

Flexible time off

Competitive benefits

Global collaboration

Job summary

Lever, Inc. is seeking a Director of Professional Services for WordPress VIP based in Mexico. This senior leader will shape and scale an enterprise delivery organization, overseeing migrations, implementations, and complex engagements for enterprise customers.

You will own delivery performance, pricing, and revenue while building an AI-augmented delivery function that accelerates value and capacity. This fully remote role collaborates with Sales, Product, Support, and Account Management to drive

Qualifications

• 8+ years leading Professional Services or delivery teams.
• 5+ years delivering enterprise SaaS or PaaS services.
• Experience defining offerings, pricing and repeatable delivery models.
• Commercial ownership including pricing, revenue, margin.
• Experience with AI-augmented delivery models.
• Strong stakeholder management at executive level.
• Coaching and developing delivery leaders.
• Strategic thinker with execution discipline.
• Excellent communication and collaboration with Sales/Product.
• Operator-first mindset balancing strategy and delivery.

Responsibilities

• Lead and manage Professional Services org delivering migrations, implementations, and custom engagements.
• Own end-to-end delivery performance including timelines and scope.
• Build AI-augmented delivery to accelerate execution.
• Develop a portfolio of repeatable services offerings.
• Manage revenue, margin, pricing, and expansion opportunities.
• Partner with Sales to scope and price engagements.
• Define strategy and operating plan for Professional Services.
• Differentiate services with clear value proposition.
• Collaborate with Product/Support/Account to feedback loops.
• Represent Professional Services to senior stakeholders.
• Coach delivery professionals to stronger leadership.

Skills

Leadership

Enterprise SaaS

AI in delivery

Executive stakeholders

People leadership

Commercial ownership

Strategic thinking

Communication skills

Coaching leadership

Pricing strategy

Job description

Lever, Inc. is seeking a Director of Professional Services for WordPress VIP based in Mexico. This senior leader will shape and scale an enterprise delivery organization, overseeing migrations, implementations, and complex engagements for enterprise customers.

You will own delivery performance, pricing, and revenue while building an AI-augmented delivery function that accelerates value and capacity. This fully remote role collaborates with Sales, Product, Support, and Account Management to drive