Remote Dental Pre-Sales Application Engineer (EN/ES)

SHINING 3D Latam

Torreón

Presencial

PEN 134.000 - 202.000

Jornada completa

Hace 3 días

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Generador de candidaturas

Una candidatura hecha para este puesto de trabajo: un currículum y una carta de presentación adaptados que responden directamente a la oferta.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

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Descripción de la vacante

SHINING 3D Latam seeks a technically skilled field-support professional to provide comprehensive pre-sales and after-sales support for dental products, including installation, debugging, and training. The role involves creating documentation, collaborating with R&D, and assisting with product optimization based on customer feedback.

Fluency in Japanese and English is required, with a base in Mexico and potential remote work across LATAM.

Formación

Dental-related major or industry experience.
Knowledge of equipment hardware/software to support dental products.
Fluency in Japanese and English.
No work experience required; good communication skills.

Responsabilidades

Provide comprehensive pre-sales and after-sales technical support for dental products.
Train clients on new solutions and product functions.
Create application cases and training materials; assist R&D and QA.
Record and analyze after-sales data; report issues to supervisors and R&D.
Assist in testing new product software/hardware; provide feedback for improvements.
Support on-site activities and explain product performance to business teams.
Monitor market info and establish feedback mechanisms for internal use.
Propose improvements based on customer feedback.