Metrology Account Manager - Remote Mexico

SHINING 3D Latam; Torreón; Presencial; MXN 480.000 - 700.000; Jornada completa

Descripción de la vacante

SHINING 3D Latam is seeking a remote-based Regional Sales role in Mexico to develop and maintain distributors, coordinate regional product information, and support offline events with KOLs and influencers. You will drive market development and execute sales activities aligned with company targets, including demos, bids, orders, and training.

The role requires strong English and Spanish, cross‑functional coordination, and the ability to manage accounts receivable while supporting marketing

Formación

• Experience in 3D scanning, reverse engineering, or digitalization.
• Strong marketing, sales, and cross-department coordination skills.
• Fluent English and Spanish are strong pluses.
• Ability to work under pressure with a proactive attitude.

Responsabilidades

• Develop new distributors and maintain existing ones.
• Coordinate regional product information updates, promotional policy communication, and inventory alignment.
• Support offline events and conduct visits to KOC/KOL users and key industry influencers.
• Market Development.
• Execute sales activities to achieve targets, including lead gen, inquiries, follow-ups, product demos, and contract signing.
• Explore new application markets in response to product development directions.
• Customer Relationship Management & Channel Management
• Maintain customer relationships and coordinate internal resources for after-sales support and refunds/issues.
• Track accounts receivable to ensure timely collection.
• Manage regional channels, including distributor development, training, support, and maintenance.
• Develop quarterly and monthly sales plans based on annual targets.
• Collect and analyze industry, market, and competitor information; provide feedback to supervisors.
• Provide customer application case information.
• Prepare weekly, monthly, quarterly, and semiannual reports, forecasts, and analyses.

Conocimientos

Fluent English

Fluent Spanish

Communication skills

Results-driven

Herramientas

CRM software

Descripción del empleo

• Develop new distributors and maintain existing ones.
• Coordinate regional product information updates, promotional policy communication, and inventory alignment.
• Support offline events and conduct visits to KOC/KOL users and key industry influencers.
• Market Development
• Execute sales activities in line with company sales strategies to achieve sales targets, including but not limited to: identifying and attracting customers and partners, responding to inquiries, customer follow-up, product demonstrations, solution design, project bidding, contract signing, order placement, shipping coordination, and arranging technical services and training.
• Explore new application markets in response to new product development directions.
• Customer Relationship Management & Channel Management
• Maintain customer relationships; coordinate internal resources to provide after-sales support and resolve customer complaints.
• Track accounts receivable to ensure timely collection.
• Support and participate in the preparation and execution of customer-related marketing activities.
• Develop quarterly and monthly sales plans based on annual individual sales targets.
• Collect and analyze industry, market, and competitor information; provide timely feedback to direct supervisors to support decision-making.
• Provide customer application case information.
• Prepare and submit weekly, monthly, quarterly, and semiannual sales reports, forecasts, and analysis.
  
  

Base: Mexico-Remote

Language: English and Spanish

Job Description

• Channel Management& Regional Operation
• Develop new distributors and maintain existing ones.
• Coordinate regional product information updates, promotional policy communication, and inventory alignment.
• Support offline events and conduct visits to KOC/KOL users and key industry influencers.
• Market Development
• Execute sales activities in line with company sales strategies to achieve sales targets, including but not limited to: identifying and attracting customers and partners, responding to inquiries, customer follow-up, product demonstrations, solution design, project bidding, contract signing, order placement, shipping coordination, and arranging technical services and training.
• Explore new application markets in response to new product development directions.
• Customer Relationship Management & Channel Management
• Maintain customer relationships; coordinate internal resources to provide after-sales support and resolve customer complaints.
• Track accounts receivable to ensure timely collection.
• Manage regional channels, including developing, training, supporting, and maintaining distributors.
• Support and participate in the preparation and execution of customer-related marketing activities.
• Sales Information Management
• Develop quarterly and monthly sales plans based on annual individual sales targets.
• Collect and analyze industry, market, and competitor information; provide timely feedback to direct supervisors to support decision-making.
• Provide customer application case information.
• Prepare and submit weekly, monthly, quarterly, and semiannual sales reports, forecasts, and analysis.
  
  

Job Requirements

• Relevant work experience, preferably in the 3D scanning, reverse engineering or digitalization industry; strong marketing, sales, and cross-department coordination skills.
• Solid understanding of hardware/software, 3D digitization technologies, application industries, and basic forward/reverse engineering software knowledge.
• Strong communication skills, results-driven mindset, ability to work under pressure, clear logical thinking, and a positive, proactive attitude.
• Fluent English and Spanish are strong pluses.