Support Operations Specialist Ii

OneImaging Inc.; Tijuana; A distancia; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

OneImaging Inc. is seeking a highly motivated Customer Support Specialist for a fully remote role servicing customers from Cancún, Quintana Roo. You will be the main point of contact, providing helpful, timely assistance across digital channels to drive satisfaction and loyalty.

Join a global team dedicated to outstanding service and company success. This position offers flexibility to work from anywhere while supporting operations for a key Mexican market.

Formación

• Customer support experience is a plus.

Responsabilidades

• Serve as the primary contact for customers and resolve inquiries via digital channels.
• Deliver timely, accurate, and empathetic assistance to ensure high satisfaction and loyalty.

Descripción del empleo

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels. You will play a crucial part in ensuring customer satisfaction and loyalty by delivering timely, accurate, and empathetic support. This is an excellent opportunity to work from anywhere, collaborating with a global team dedicated to providing outstanding service and driving company success.

About the Role

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote