Instructional Design Specialist

Resultscx Named ‘Major Contender’ In Everest Group; Cancún; Híbrido; MXN 268.000 - 402.000; Jornada completa

Descripción de la vacante

Resultscx is seeking a highly motivated Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. You will be the primary point of contact for customers, delivering timely, accurate, and empathetic assistance across chat, email and phone channels.

You will collaborate with a global team to ensure customer satisfaction, loyalty, and seamless service, while contributing to process improvements and maintaining a customer‑centric mindset.

Descripción del empleo

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels. You will play a crucial part in ensuring customer satisfaction and loyalty by delivering timely, accurate, and empathetic support. This is an excellent opportunity to work from anywhere, collaborating with a global team dedicated to providing outstanding service and driving company success.

About the Role

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote