Remote Customer Success & Growth Coordinator (SaaS/IoT)

Keycafe; México; A distancia; MXN 276.446 - 368.595; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base salary plus uncapped commission

Flexible schedule

Training and professional development

Great team culture

Descripción de la vacante

A global SaaS/IoT company is seeking a Customer Success Coordinator to build relationships and drive growth through upselling and account expansion. This fully remote role emphasizes ownership and effective communication, with a base salary of $15,000 - $20,000 USD, plus commissions. Ideal candidates should have 2+ years in customer success or sales and thrive in a collaborative, results-driven environment.

Formación

• 2+ years of customer success, account management, or sales experience.
• Confident, clear communicator with excellent English (verbal and written).
• Highly organized and able to self-manage in a remote environment.

Responsabilidades

• Guide customers through onboarding and ongoing support.
• Identify upsell and cross-sell opportunities.
• Build trust and position Keycafe solutions effectively.

Conocimientos

Customer success

Account management

Sales

Clear communication

Analytical skills

Self-management

Educación

Bachelor’s degree in business, communications, or related field

Descripción del empleo

A global SaaS/IoT company is seeking a Customer Success Coordinator to build relationships and drive growth through upselling and account expansion. This fully remote role emphasizes ownership and effective communication, with a base salary of $15,000 - $20,000 USD, plus commissions. Ideal candidates should have 2+ years in customer success or sales and thrive in a collaborative, results-driven environment.