Remote Collections Specialist - Payment Recovery Pro

Pavago; Chihuahua; A distancia; MXN 443.000 - 775.000; Jornada completa

Descripción de la vacante

Pavago is seeking a motivated Collections Specialist (Accounts Receivable) to own past-due accounts and drive payment recovery. This high-volume, outbound role emphasizes persistent follow-up, professional communication, and meticulous documentation.

The position is full-time and remote with U.S. business hours. You will perform 100+ outbound calls daily, negotiate payment commitments, and coordinate with internal teams to resolve billing issues while maintaining CRM records.

Formación

• Experience in collections and accounts receivable.
• Proven ability to handle high-volume outbound calling.
• Strong negotiation and communication skills.

Responsabilidades

• Make 100+ outbound calls daily to overdue accounts.
• Follow up via phone and email until payment is received or resolved.
• Negotiate payment commitments and handle objections professionally.
• Maintain accurate CRM records and document payment status.
• Escalate complex issues when necessary.
• Generate and share状 reports on collection activity.

Conocimientos

Collections

Accounts Receivable

High-volume calls

Payment recovery

CRM experience

English communication

Herramientas

Salesforce

Descripción del empleo

Pavago is seeking a motivated Collections Specialist (Accounts Receivable) to own past-due accounts and drive payment recovery. This high-volume, outbound role emphasizes persistent follow-up, professional communication, and meticulous documentation.

The position is full-time and remote with U.S. business hours. You will perform 100+ outbound calls daily, negotiate payment commitments, and coordinate with internal teams to resolve billing issues while maintaining CRM records.