Remote Operations Coordinator – Billing & CRM

Pavago; México; Remote; MXN 775,000 - 1,181,000; Full time

Job summary

Pavago is seeking a highly organized Business Operations Coordinator to support CRM, billing, scheduling, crew coordination, client communication, and administrative workflows.

You will work directly with the Owner to maintain operational accuracy, system organization, and efficient daily operations in a fast-paced environment. This is a fully remote role with U.S. business hours (EST) and growth opportunities.

Qualifications

• Experience in business operations, administrative support, billing, invoicing, and operations coordination.
• Strong proficiency with Microsoft Excel, Outlook, Word, Teams and OneDrive.
• Excellent written English communication and professional email management.

Responsibilities

• Support daily operational workflows to ensure smooth business performance.
• Assist the Owner with administrative coordination and operational execution.
• Monitor workflows and identify operational gaps or inefficiencies.
• Ensure tasks and updates are completed accurately and on time.
• Maintain accurate CRM records and client/job data.
• Process invoices accurately and monitor payment workflows.
• Coordinate with crews and leadership for scheduling and job tracking.
• Respond to client inquiries and maintain CRM pipelines.

Skills

Operational Coordination

Billing

Invoicing

CRM management

Data management

Microsoft Excel

Outlook

Teams

OneDrive

Time management

Written English

Tools

Aspire

Azuga

CRM systems

Job description

Pavago is seeking a highly organized Business Operations Coordinator to support CRM, billing, scheduling, crew coordination, client communication, and administrative workflows.

You will work directly with the Owner to maintain operational accuracy, system organization, and efficient daily operations in a fast-paced environment. This is a fully remote role with U.S. business hours (EST) and growth opportunities.