Remote Bilingual Patient Care & Support Specialist

Resolv Global; Chihuahua; Remote; MXN 240,000 - 300,000; Full time

Benefits offered by this job

Laptop provided

Training

Fully remote

Job summary

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to help patients from scheduling to post-visit follow-up. This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels. A laptop and training are provided to support your success.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.

Qualifications

• Detail-oriented patient support role handling scheduling to post-visit follow-up.
• Fully remote, full-time position based in Mexico; requires fluency in English and Spanish.
• Strong communication skills and ability to manage multiple channels.
• Training and a laptop provided.

Responsibilities

• Coordinate scheduling and appointment logistics for patients.
• Provide post-visit follow-up and support across communication channels.
• Assist patients with questions and navigate care pathways.

Skills

Bilingual English/Spanish

Attention to detail

Clear communication

Job description

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to help patients from scheduling to post-visit follow-up. This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels. A laptop and training are provided to support your success.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.