Remote Bilingual Patient Care Specialist

Resolv Global; Texcoco de Mora; Remote; MXN 180,000 - 260,000; Full time

Benefits offered by this job

Laptop provided

Training

Job summary

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to guide patients from scheduling through post-visit follow-up. This fully remote, full-time role requires fluency in English and Spanish and excellent multi-channel communication.

You will join a structured remote team, receive training, and use company equipment to assist patients with empathy and professionalism while coordinating care across digital channels.

Qualifications

• Fluent English and Spanish required.
• Remote role based in Mexico.
• Full-time fully remote position with laptop training provided.

Responsibilities

• Assist patients from scheduling to post-visit follow-up.
• Coordinate care and communication across multiple channels.
• Provide empathetic, professional support and guidance to patients.

Skills

Fluent English

Fluent Spanish

Communication

Multichannel support

Job description

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling to post-visit follow-up.

This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels. The position includes training and a laptop; equipment requirements noted.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.