Remote Bilingual Patient Support Specialist

Resolv Global; Santiago Mexquititlán Barrio 1ro.; Remote; MXN 156,000 - 246,000; Full time

Benefits offered by this job

Laptop provided

Training included

Fully remote

Job summary

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling to post-visit follow-up. This fully remote, full-time role requires bilingual English and Spanish, clear communication, and the ability to manage multiple channels. The position includes training and a laptop; equipment requirements noted.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.

Qualifications

• Bilingual English and Spanish required.
• Experience communicating clearly across channels (phone, chat, email).
• Ability to manage multiple conversations and tasks simultaneously.

Responsibilities

• Assist patients from scheduling to post-visit follow-up.
• Communicate clearly and empathetically across phone, chat and email.
• Coordinate and document patient interactions to ensure continuity of care.

Skills

Bilingual English/Spanish

Multichannel support

Clear communication

Remote work readiness

Job description

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling to post-visit follow-up. This fully remote, full-time role requires bilingual English and Spanish, clear communication, and the ability to manage multiple channels. The position includes training and a laptop; equipment requirements noted.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.