Remote Bilingual Patient Experience Specialist

Resolv Global; Tijuana; Remote; MXN 116,000 - 166,000; Full time

Benefits offered by this job

Weekly pay

Fully remote role

Independent contractor

Job summary

Resolv Global is seeking a detail-oriented bilingual patient support specialist to join our fully remote team in Mexico. You will be the main point of contact, guiding patients from scheduling through post-visit follow-up, using clear English and Spanish communication.

This full-time, independent contractor role offers flexible remote work, weekly pay at $5.50 per hour, and a structured process including multiple interview stages. Candidates must reside in Mexico and submit resumes in English.

Qualifications

• Bilingual English/Spanish required.
• Must reside in Mexico.
• Remote, independent contractor role.
• Resumes must be in English.

Responsibilities

• Serve as the main point of contact for patients from scheduling through post-visit follow-up.
• Communicate clearly in English and Spanish to guide patients and resolve inquiries.
• Maintain accurate patient records and coordinate with team members as needed.

Skills

Bilingual

Customer support

Job description

Resolv Global is seeking a detail-oriented bilingual patient support specialist to join our fully remote team in Mexico. You will be the main point of contact, guiding patients from scheduling through post-visit follow-up, using clear English and Spanish communication.

This full-time, independent contractor role offers flexible remote work, weekly pay at $5.50 per hour, and a structured process including multiple interview stages. Candidates must reside in Mexico and submit resumes in English.