Remote Bilingual Legal Intake & Marketing Coordinator

The Big Jobsite; Xico; Remote; MXN 462,000 - 641,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible

Job summary

The Big Jobsite is seeking a front-office coordinator to be the first voice clients hear and to keep the firm running smoothly. You will manage calls, calendars, and intake, coordinating engagement letters and supporting social media efforts to strengthen its online presence.

This full-time remote role requires bilingual English-Spanish communication, strong customer service, and the ability to multitask under pressure.

Qualifications

• Fluent in English and Spanish with professional spoken English.
• Strong customer service mindset with client-first approach.
• Ability to multitask and stay calm under pressure when handling several calls.
• Some experience with social media is a plus.
• Strong written and verbal communication skills.
• High attention to detail and ability to work independently.

Responsibilities

• Answer and manage incoming client calls professionally, including handling multiple calls at once.
• Schedule appointments and maintain the calendar for attorneys.
• Follow up with clients to ensure intake forms are completed on time.
• Ensure engagement agreements are sent and signed to move new matters forward.
• Respond to emails and support day-to-day front-office communication.
• Assist with social media efforts to strengthen online presence and support ad hoc tasks.

Skills

Bilingual English-Spanish

Multitasking

Customer service

Social media experience

Written communication

Detail oriented

Independent worker

Tools

VoIP systems

Job description

The Big Jobsite is seeking a front-office coordinator to be the first voice clients hear and to keep the firm running smoothly. You will manage calls, calendars, and intake, coordinating engagement letters and supporting social media efforts to strengthen its online presence.

This full-time remote role requires bilingual English-Spanish communication, strong customer service, and the ability to multitask under pressure.