Remote Bilingual Customer Support Specialist

Resolv Global; Saltillo; Remoto; MXN 127.000 - 177.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training paid in full

Weekly pay

Remote work

Descrizione del lavoro

Resolv Global is expanding its customer service teams and seeks experienced Customer Service Representatives to support growing US-based operations from home in Mexico. If you have strong English communication skills, prior US BPO or call center experience, and thrive in a fast-paced environment, we want to hear from you!

This is a fully remote independent contractor role. Minimum technical requirements include Windows 11, 16 GB RAM, dual monitors, and reliable fibre internet; training is paid

Competenze

• US BPO / call center experience preferred.
• Excellent spoken and written English.
• Strong customer service and communication skills.
• Ability to multitask across multiple systems.
• Comfortable working in a structured remote environment.

Mansioni

• Support growing US-based customer support operations from home.
• Handle inbound/outbound customer interactions with professionalism.
• Maintain high-quality service while multitasking across systems.
• Adhere to remote-work procedures and training requirements.

Conoscenze

Excellent spoken and written English

US BPO / call center experience

Customer service and communication

Multitasking across multiple systems

Structured remote work mindset

Strumenti

Windows 11

Microsoft Teams

Office 365

Descrizione del lavoro

Resolv Global is expanding its customer service teams and seeks experienced Customer Service Representatives to support growing US-based operations from home in Mexico. If you have strong English communication skills, prior US BPO or call center experience, and thrive in a fast-paced environment, we want to hear from you!

This is a fully remote independent contractor role. Minimum technical requirements include Windows 11, 16 GB RAM, dual monitors, and reliable fibre internet; training is paid