Remote Bilingual Customer Service Representative | Mexico

Resolv Global

Chihuahua

Remote

MXN 290,074,000 - 359,043,000

Full time

3 hours ago

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Benefits offered by this job

Paid weekly

Independent contract

Training provided

Remote work

Job summary

Resolv Global is growing its customer service teams to support US-based operations from home in Mexico. The role requires strong English communication, BPO or call center experience, and comfort with a fast-paced environment.

This is a fully remote opportunity with international teams, offering paid training and weekly payments for contractors. Candidates must meet the technical requirements listed and apply in English.

Qualifications

Previous US BPO / call center experience
Excellent spoken and written English
Strong customer service and communication skills
Experience handling inbound and/or outbound customer interactions
Ability to multitask and work efficiently across multiple systems
Professional, reliable, and detail-oriented mindset
Comfortable working in structured remote environments

Skills

Excellent spoken English

Written English

US BPO / call center experience

Customer service

Multitasking across multiple systems

Structured remote environment

Tools

Microsoft Teams / Office 365

Windows 11

Dual monitors

Job description

We're growing our customer service teams across Mexico!

We're looking for experienced Customer Service Representatives who are ready to put their skills to work supporting growing US-based customer support operations.

If you have strong English communication skills, previous US BPO or call center experience, and you're confident working in a fast-paced customer service environment, we want to hear from you!

This is a fully remote opportunity, giving experienced customer service professionals across Mexico the chance to join international teams while working from home.

Compensation

$5.50 USD per hour
Paid weekly in arrears
Independent Contract
Training paid in full

Technical Requirements (Essential)

Windows 11 PC (Mac not supported)
16 GB RAM
Dual monitors
Webcam and Headset
i5 processor or higher
Fibre internet with a wired connection (Ethernet cable)
Backup power solution
Microsoft Teams / Office 365

Applications that do not meet the minimum technical requirements may not move forward in the process.

Hiring Process

Resume Review
Pre-Screen Questionnaire
One-Way Video Interview
Pre-Screen Interview
Live Interviews
Background Check

Please Note

All resumes must be submitted in English to be considered for the position.
Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement.
Incomplete applications may automatically be removed from consideration.
A background check might be required for candidates who are shortlisted as part of the final hiring process. Employment will be subject to successful completion of the applicable background check.

Requirements:

What We’re Looking For