Remote Bilingual Customer Support Agent (EN/ES)

Qualfon; Santiago Mexquititlán Barrio 1ro.; A distancia; MXN 134.000 - 201.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training provided

Descripción de la vacante

Qualfon in Mexico is hiring a bilingual Customer Service Agent to support customers from a 100% home office in Aguascalientes. You will handle inquiries with empathy, ensuring accurate information and a positive customer experience. Requirements include English proficiency (B2+ / C1), a high school diploma, strong communication and problem-solving skills, and the ability to type at least 25 WPM with 90% accuracy.

18+ and Puebla residency are required. Training is provided.

Formación

• English proficiency (B2+/C1) required.
• High school diploma required.
• Strong communication and problem-solving skills.
• Typing at least 25 WPM with 90% accuracy.
• 18+ years old; Puebla residency required.
• Training is provided.

Responsabilidades

• Handle inquiries with empathy to ensure accurate information and a positive customer experience.

Conocimientos

Bilingual (English & Spanish)

Communication skills

Problem-solving skills

Typing 25 WPM

Educación

High School Diploma

Descripción del empleo

Qualfon in Mexico is hiring a bilingual Customer Service Agent to support customers from a 100% home office in Aguascalientes. You will handle inquiries with empathy, ensuring accurate information and a positive customer experience. Requirements include English proficiency (B2+ / C1), a high school diploma, strong communication and problem-solving skills, and the ability to type at least 25 WPM with 90% accuracy.

18+ and Puebla residency are required. Training is provided.