Remote Bilingual Customer Service Agent (EN/ES)

Qualfon; Xico; A distancia; MXN 167.000 - 212.000; Jornada completa

Descripción de la vacante

Qualfon in Mexico is hiring a bilingual (English and Spanish) Customer Service Agent to provide support from a 100% home office in Aguascalientes.

Requirements include English proficiency (B2+ / C1), a high school diploma, strong communication and problem-solving skills, and the ability to type at least 25 WPM with 90% accuracy. 18+ and Puebla residency are required. Training is provided.

Formación

• Fluent in English and Spanish.
• Excellent written and verbal communication.
• Typing 25 WPM with 90% accuracy.
• Minimum age 18+ and Puebla residency.

Responsabilidades

• Provide customer service support from a home office.
• Handle inquiries with empathy and deliver accurate information.
• Maintain a positive customer experience throughout interactions.

Conocimientos

Bilingual English/Spanish

Strong communication

Problem solving

Typing 25 WPM

Educación

High school diploma

Descripción del empleo

Qualfon in Mexico is hiring a bilingual (English and Spanish) Customer Service Agent to provide support from a 100% home office in Aguascalientes.

Requirements include English proficiency (B2+ / C1), a high school diploma, strong communication and problem-solving skills, and the ability to type at least 25 WPM with 90% accuracy. 18+ and Puebla residency are required. Training is provided.