Remote Bilingual Customer Service Agent (EN/ES)

Qualfon; San Luis Potosí; A distancia; MXN 78.000 - 123.000; Jornada completa

Descripción de la vacante

Qualfon in Mexico is seeking a bilingual Customer Service Agent to support customers from a 100% home office in Aguascalientes. You will handle inquiries with empathy, ensuring accurate information and a positive customer experience.

Requirements include English proficiency (B2+ / C1), a high school diploma, strong communication and problem-solving skills, and the ability to type at least 25 WPM with 90% accuracy. 18+ and Puebla residency are required. Training is provided.

Formación

• Bilingual English/Spanish required.
• High school diploma required.
• Typing speed of at least 25 words per minute with 90% accuracy.
• 18+ years old and Puebla residency required.

Responsabilidades

• Handle inquiries with empathy and provide accurate information.
• Ensure a positive customer experience.

Conocimientos

Bilingual English/Spanish

Strong communication

Problem-solving

Typing 25 WPM

Educación

High school diploma

Descripción del empleo

Qualfon in Mexico is seeking a bilingual Customer Service Agent to support customers from a 100% home office in Aguascalientes. You will handle inquiries with empathy, ensuring accurate information and a positive customer experience.

Requirements include English proficiency (B2+ / C1), a high school diploma, strong communication and problem-solving skills, and the ability to type at least 25 WPM with 90% accuracy. 18+ and Puebla residency are required. Training is provided.