Remote Bilingual Customer Service Agent (EN/ES)

Qualfon; Puebla de Zaragoza; A distancia; MXN 83.000 - 124.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training provided

Descripción de la vacante

Qualfon in Mexico is hiring a bilingual English/Spanish Customer Service Agent to support customers from a 100% home office in Aguascalientes. You will handle inquiries with empathy, ensuring accurate information and a positive customer experience.

Requirements include English proficiency (B2+ / C1), a high school diploma, strong communication and problem-solving skills, and the ability to type at least 25 WPM with 90% accuracy. 18+ and Puebla residency are required. Training is provided.

Formación

• Bilingual English/Spanish required.
• English proficiency at least B2+/C1.
• High school diploma required, 18+.

Conocimientos

Bilingual English/Spanish

Typing 25 WPM

Excellent communication

Problem solving

Educación

High School Diploma

Descripción del empleo

Qualfon in Mexico is hiring a bilingual English/Spanish Customer Service Agent to support customers from a 100% home office in Aguascalientes. You will handle inquiries with empathy, ensuring accurate information and a positive customer experience.

Requirements include English proficiency (B2+ / C1), a high school diploma, strong communication and problem-solving skills, and the ability to type at least 25 WPM with 90% accuracy. 18+ and Puebla residency are required. Training is provided.