Remote Bilingual Customer Service Specialist

Resolv Global; Mérida; Remote; MXN 99,259 - 141,369; Full time

Job summary

Resolv Global is hiring Remote Customer Service Representatives across Mexico to support US-based customer support operations. The position is fully remote and ideal for experienced professionals with strong English communication skills.

Responsibilities include handling inbound and outbound interactions. Compensation is set at $5 per hour, paid weekly. Strong customer service experience in a BPO or call center is required.

Qualifications

• Previous US BPO / call center experience is required.
• Strong written and verbal English communication skills are essential.

Responsibilities

• Support US-based customer support operations.
• Handle inbound and/or outbound customer interactions.

Skills

Excellent spoken and written English

Strong customer service and communication skills

Ability to multitask

Previous US BPO / call center experience

Tools

Windows 11 PC

Microsoft Teams / Office 365

Webcam

Headset

Job description

Resolv Global is hiring Remote Customer Service Representatives across Mexico to support US-based customer support operations. The position is fully remote and ideal for experienced professionals with strong English communication skills.

Responsibilities include handling inbound and outbound interactions. Compensation is set at $5 per hour, paid weekly. Strong customer service experience in a BPO or call center is required.