Remote AR & Collections Specialist (Mexico)

JumpCloud Inc.; México; Remote; MXN 250,000 - 420,000; Full time

Job summary

JumpCloud Inc. is seeking an Accounts Receivable/Collections professional to manage a high-volume B2B portfolio from a remote-first setup. You will reach out for past-due invoices, record activity in NetSuite and Salesforce, and collaborate with Sales and Finance to resolve billing issues.

English fluency is required for an international, SaaS-focused team. This role is remote for Mexico-based candidates and may require early-shift coverage to align with European time zones.

Qualifications

• Bachelor's degree in accounting/finance or related field.
• 1–2 years' experience in accounts receivable and collections can substitute for educational requirements.
• Basic knowledge of sales contracts and standard payment terms.
• Flexibility to work an early shift for European time zones.
• Intermediate to advanced Excel skills.
• Strong analytical and communication abilities.
• Familiarity with automation tools is a plus.

Responsibilities

• Manage a high-volume portfolio of B2B accounts focusing on proactive monitoring and initial outreach for past-due invoices.
• Contact customers via email and phone about overdue payments with professionalism.
• Assist in cash forecasting and provide weekly/monthly collections outlook.
• Record all collection activities in ERP/CRM systems (NetSuite, Salesforce).
• Collaborate with Sales, Renewals, and Operations to resolve billing discrepancies.
• Participate in governance calls and ad hoc projects as assigned.

Skills

Accounts receivable

Excel (Advanced)

Analytical skills

Verbal and written communication

Interpersonal skills

Multi-tasking

Education

Bachelor's degree in accounting/finance or related field

Tools

NetSuite

Salesforce

Job description

JumpCloud Inc. is seeking an Accounts Receivable/Collections professional to manage a high-volume B2B portfolio from a remote-first setup. You will reach out for past-due invoices, record activity in NetSuite and Salesforce, and collaborate with Sales and Finance to resolve billing issues.

English fluency is required for an international, SaaS-focused team. This role is remote for Mexico-based candidates and may require early-shift coverage to align with European time zones.