Remote AR & Collections Specialist (B2B SaaS)

JumpCloud Inc.; Región Centro; Hybrid; MXN 180,000 - 360,000; Full time

Job summary

JumpCloud Inc. is seeking an Accounts Receivable professional to manage a high-volume B2B portfolio from a remote Mexico location. You will focus on overdue invoices, proactive outreach, and collaboration with Sales and Finance.

The role requires 1–2 years AR experience, Excel mastery, and the ability to adapt to European time zones with early shifts. English fluency is essential for internal communications.

Qualifications

• Bachelor’s degree in accounting/finance or related field.
• 1-2 years’ experience in accounts receivable and collections can substitute for educational requirements.
• Basic knowledge of sales contracts and standard payment terms.
• Flexibility to work an early shift schedule to provide coverage and support for European time zones.
• Intermediate to Advanced Excel skills.
• Strong analytical, organizational, verbal and written communications, and interpersonal skills.
• Self-motivated with the ability to multi-task and work in a dynamic fast-paced environment.
• Knowledge and experience with automation tools and processes would be an added advantage.
• Flexibility and adaptability navigate frequent changes in a fast-growing company

Responsibilities

• Manage a high-volume portfolio of B2B accounts, focusing on proactive monitoring and initial outreach for lower-tier past-due accounts.
• Contact customers via email and phone regarding overdue invoices while maintaining a professional demeanor.
• Utilize knowledge of payment cycles to assist in cash forecasting and provide predictability on weekly/monthly collections.
• Embrace an AI-friendly mindset and integrate new automation tools into daily workflows.
• Monitor aging reports and update Finance Leadership on collection status and potential bad debt risks.
• Identify and resolve billing discrepancies by collaborating with Sales, Renewals, and Operations.
• Ensure all collection activities and interactions are recorded in ERP/CRM (NetSuite, Salesforce).
• Post daily customer payments by recording cash, checks, and credit card transactions.
• Use basic knowledge of contracts to understand payment terms and identify inconsistencies.
• Communicate effectively with Sales, Operations, and Finance teams.
• Participate in Governance calls and handle ad hoc projects as assigned

Skills

Accounts receivable

Collections

Excel

Analytical skills

Communication skills

Multi-tasking

Automation tools

ERP/CRM knowledge

Education

Bachelor’s degree in accounting/finance or related field

Tools

NetSuite

Salesforce

Job description

JumpCloud Inc. is seeking an Accounts Receivable professional to manage a high-volume B2B portfolio from a remote Mexico location. You will focus on overdue invoices, proactive outreach, and collaboration with Sales and Finance.

The role requires 1–2 years AR experience, Excel mastery, and the ability to adapt to European time zones with early shifts. English fluency is essential for internal communications.