Remarketing Operations Lead – Quality & Training

Daimler Truck AG; Ciudad de México; On-site; MXN 420,000 - 540,000; Full time

Job summary

Daimler Financial Services Mexico is seeking a Team Lead Remarketing to enhance quality strategies, training initiatives, and compliance within NASC Operations. You will evaluate interactions, provide feedback, and collaborate with Operations Leaders to create training materials.

Requirements include 2–4 years in a supervisory role, strong analytical and communication skills, MS Office, and English at C1+. Power BI is desirable.

Qualifications

• 2–4 years of supervisory or team‑lead experience in a fast‑paced internal service or operations environment.
• Microsoft Office Suite: Excel, PowerPoint, Outlook
• Power BI (desirable)
• Analysis and strategizing capabilities
• Leadership & Coaching: motivate, mentor and hold team members accountable with support
• Analytical Thinking: interpret data, identify trends, drive solutions from metrics
• Communication: deliver clear messages to stakeholders at all levels
• Problem Solving: analyze situations, pinpoint obstacles, implement timely solutions
• Agility & Planning: balance priorities, adapt to change, optimize workload
• English level: C1+

Responsibilities

• Daily Operations - Manage daily activities, schedules, and performance objectives; monitor quality and lead team.
• Audit Support - Provide support for internal/external audits and vendor audits.
• Coaching and Development - Lead, coach and develop the team; handle appraisals and feedback.
• Communication - Provide updates on compliance findings and process changes to management.

Skills

Supervisory experience

MS Office (Excel, PowerPoint, Outlook)

Power BI

Analytical thinking

Leadership & coaching

Communication skills

Problem solving

Agility & planning

English (C1+)

Education

Bachelor’s degree in business administration or related field

Tools

Power BI (desirable)

Job description

Daimler Financial Services Mexico is seeking a Team Lead Remarketing to enhance quality strategies, training initiatives, and compliance within NASC Operations. You will evaluate interactions, provide feedback, and collaborate with Operations Leaders to create training materials.

Requirements include 2–4 years in a supervisory role, strong analytical and communication skills, MS Office, and English at C1+. Power BI is desirable.