Regional Manager, Aftersales Growth & Partnerships

BMW Group

Ciudad de México

Hybrid

MXN 1,800,000 - 2,400,000

Full time

5 hours ago

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Job summary

BMW Group in Mexico is seeking a Manager Business Development Aftersales to shape our Customer Support strategy across Latin America. You will lead a high-performing team, optimize dealer and importer networks, and drive commercial initiatives for vehicles, accessories, and digital services.

The role requires a 7+ years track record in business development or sales, strong leadership, and fluency in English and Spanish.

Qualifications

Bachelor's degree in Business Administration, Marketing or a related field; Master's degree or MBA is preferred.
A minimum of 7 years of experience in business development, sales or a related field.
Proven leadership experience with a track record of successfully managing teams and driving results.
Strong digital and technical skills, familiarity with e-commerce, customer experience, and digital transformation initiatives.
Proficiency in English and Spanish, with strong verbal and written communication skills.

Responsibilities

Conduct comprehensive market research to identify growth opportunities and competitive advantages.
Analyze performance metrics to evaluate the effectiveness of business development initiatives.
Identify areas for continuous improvement and implement best practices to enhance operational performance.
Foster a culture of continuous improvement by encouraging team members to contribute innovative solutions and embrace change.
Responsible for the definition of the Customer Support strategy, the strategic initiatives and measures of the market.