Regional HR Partner — Mexico & Americas (On-Site)

Infotree Servicios México, S.A. De C.V.; Xico; On-site; MXN 482,000 - 827,000; Part time

Job summary

Infotree Global Solutions is seeking a Regional HR Partner to serve as the primary HR contact for employees and leaders across Mexico and assigned countries in the Americas. This on-site contractor role focuses on Employee Relations, Labor Compliance, Benefits, Payroll, workforce actions, and HR case management.

The ideal candidate has 5+ years as an HR Generalist or HRBP, with experience advising managers, handling PIPs and terminations, and knowledge of local labor law.

Qualifications

• 5+ years of progressive HR Generalist / HR Business Partner experience.
• Direct experience advising managers and leaders.
• Strong Employee Relations experience.
• Experience with PIPs, corrective actions, performance management, and terminations.
• Experience with workforce actions and organizational changes.
• Knowledge of local labor law, unions, works councils, or employee representation.
• Experience partnering with Payroll, Benefits, Legal, People Relations, and HR COEs.
• Experience with HRIS platforms, preferably Workday or equivalent.
• Experience with case-management or ticketing platforms, preferably ServiceNow or etc.
• Bilingual English/Spanish, written and verbal.
• Strong discretion when handling confidential employee information.
• Experience working in matrixed or dotted-line environments.
• Strong cultural sensitivity, adaptability, and relationship-building skills.

Responsibilities

• Advise managers and leaders on employee relations and HR matters.
• Manage Performance Management, PIPs, Corrective Actions, and Terminations.
• Handle employee relations cases, documentation, and workforce actions.
• Support organizational changes and employee/manager processes.
• Partner with Payroll, Benefits, Legal, People Relations, HRBPs, and COEs.
• Triage HR cases, resolve matters within scope, and elevate when appropriate.
• Monitor HR, Payroll, and Benefits KPIs and dashboards.
• Support HR processes through HRIS and case-management platforms.
• Navigate local labor law and employee representation requirements.

Skills

HR Generalist

HRBP experience

Employee Relations

Labor law knowledge

HRIS proficiency

Tools

Workday

ServiceNow

Job description

Infotree Global Solutions is seeking a Regional HR Partner to serve as the primary HR contact for employees and leaders across Mexico and assigned countries in the Americas. This on-site contractor role focuses on Employee Relations, Labor Compliance, Benefits, Payroll, workforce actions, and HR case management.

The ideal candidate has 5+ years as an HR Generalist or HRBP, with experience advising managers, handling PIPs and terminations, and knowledge of local labor law.