Regional Hr Partner | Hr Business Partner | On Site

Infotree Servicios México, S.A. De C.V.; Xico; On-site; MXN 482,000 - 827,000; Part time

Job summary

Infotree Global Solutions is seeking a Regional HR Partner to serve as the primary HR contact for employees and leaders across Mexico and assigned countries in the Americas. This on-site contractor role focuses on Employee Relations, Labor Compliance, Benefits, Payroll, workforce actions, and HR case management.

The ideal candidate has 5+ years as an HR Generalist or HRBP, with experience advising managers, handling PIPs and terminations, and knowledge of local labor law.

Qualifications

• 5+ years of progressive HR Generalist / HR Business Partner experience.
• Direct experience advising managers and leaders.
• Strong Employee Relations experience.
• Experience with PIPs, corrective actions, performance management, and terminations.
• Experience with workforce actions and organizational changes.
• Knowledge of local labor law, unions, works councils, or employee representation.
• Experience partnering with Payroll, Benefits, Legal, People Relations, and HR COEs.
• Experience with HRIS platforms, preferably Workday or equivalent.
• Experience with case-management or ticketing platforms, preferably ServiceNow or etc.
• Bilingual English/Spanish, written and verbal.
• Strong discretion when handling confidential employee information.
• Experience working in matrixed or dotted-line environments.
• Strong cultural sensitivity, adaptability, and relationship-building skills.

Responsibilities

• Advise managers and leaders on employee relations and HR matters.
• Manage Performance Management, PIPs, Corrective Actions, and Terminations.
• Handle employee relations cases, documentation, and workforce actions.
• Support organizational changes and employee/manager processes.
• Partner with Payroll, Benefits, Legal, People Relations, HRBPs, and COEs.
• Triage HR cases, resolve matters within scope, and elevate when appropriate.
• Monitor HR, Payroll, and Benefits KPIs and dashboards.
• Support HR processes through HRIS and case-management platforms.
• Navigate local labor law and employee representation requirements.

Skills

HR Generalist

HRBP experience

Employee Relations

Labor law knowledge

HRIS proficiency

Tools

Workday

ServiceNow

Job description

Infotree Global Solutions is a dynamic and entrepreneurial company, comprised of a team of dedicated professionals with over 50 years of direct experience.

We pride ourselves on our high level of customer service and repeat customers. Attention to customer service and innovative solutions in Human Resources, Engineering and IT has helped us to achieve an average yearly growth of over 100% since our founding.

We are seeking a Regional HR Partner to serve as a primary HR point of contact for employees and leaders across Mexico and assigned countries in the Americas region. The role requires a hands-on HR professional with strong experience across Employee Relations, Labor Compliance, Benefits, Payroll, Workforce Actions, and HR Case Management.

Key Responsibilities

• Advise managers and leaders on employee relations and HR matters.
• Manage Performance Management, PIPs, Corrective Actions, and Terminations.
• Handle employee relations cases, documentation, and workforce actions.
• Support organizational changes and employee/manager processes.
• Partner with Payroll, Benefits, Legal, People Relations, HRBPs, and COEs.
• Triage HR cases, resolve matters within scope, and elevate when appropriate.
• Monitor HR, Payroll, and Benefits KPIs and dashboards.
• Support HR processes through HRIS and case-management platforms.
• Navigate local labor law and employee representation requirements.

Required Qualifications

• 5+ years of progressive HR Generalist / HR Business Partner experience.
• Direct experience advising managers and leaders.
• Strong Employee Relations experience.
• Experience with PIPs, corrective actions, performance management, and terminations.
• Experience with workforce actions and organizational changes.
• Knowledge of local labor law, unions, works councils, or employee representation.
• Experience partnering with Payroll, Benefits, Legal, People Relations, and HR COEs.
• Experience with HRIS platforms, preferably Workday or equivalent.
• Experience with case-management or ticketing platforms, preferably ServiceNow or etc.
• Bilingual English/Spanish, written and verbal.
• Strong discretion when handling confidential employee information.
• Experience working in matrixed or dotted-line environments.
• Strong cultural sensitivity, adaptability, and relationship-building skills.

Additional Information?

Location: Mexico City, Cuauhtemoc

Work Model: 100% On-site

Contract Type: Contractor / Contract Only

Duration: September 28, 2026 – January 29, 2027

Schedule: 40 hours per week