Recruiter; Future Opportunities

American Express; Ciudad de México; Hybrid; MXN 400,000 - 700,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Support for financial-well-being and退休

Job summary

American Express in Mexico City is seeking a Talent Acquisition professional to lead end-to-end recruiting, from screening to offers, while delivering an exceptional candidate and Hiring Leader experience.

You will build a strong talent pipeline, partner with Hiring Leaders, and champion American Express as an employer brand across regional teams. This role emphasizes speed, quality, and collaboration in a high-volume environment.

Qualifications

• Fully bilingual in English (C1 level).
• 3+ years of recruitment experience, including sourcing, screening and interviewing for high-volume roles.
• Excellent communication, collaboration, influencing and problem-solving skills.
• Segment- and industry-specific knowledge.
• Ability to build and maintain relationships.
• Ability to partner with ancillary groups supporting Talent Acquisition processes.
• Ability to make data-driven decisions in a complex environment.
• Experience in a high-volume environment managing multiple tasks.
• Ability to influence stakeholders at different levels.
• University degree preferred.

Responsibilities

• Lead and own screening, assessment, interview, and offer process activities for the regional/functional segment.
• Enact the broader Talent Acquisition and Onboarding strategy to ensure delivery of qualified and diverse talent.
• Master operational excellence by leveraging technologies to improve efficiency and quality.
• Recommend and drive improvements to local sourcing strategy and talent pipeline.
• Partner with Hiring Leaders to achieve hiring goals and optimize retention metrics.
• Dispostion candidates and keep requisitions updated and posted.
• Conduct first-round interviews, intake meetings, and debriefs.
• Structure offers and collaborate with Compensation to determine packages.
• Collaborate with Employee Relations, Legal, Recruitment Operations and others.
• Communicate with candidates about process and feedback.
• Organize recruiting events and manage referrals.
• Stay informed about hiring practices and trends.

Skills

Bilingual English (C1 level)

Recruitment experience

Communication skills

Collaboration

Relationship building

Data-driven decisions

High-volume experience

Influencing stakeholders

University degree

Education

University degree

Job description

Job Description

You will be responsible for strategically executing the end-to-end hiring process while ensuring a superior candidate and Hiring Leader experience. You will execute the recruiting process to acquire the best talent with speed and quality. You will be a talent champion who actively stays connected to a robust pipeline, maintains long-term relationships, and energetically promotes the role and American Express as a strong employer brand.

Responsibilities

• Lead and own screening, assessment, interview, and offer process activities for the regional/functional segment.
• Enact the broader Talent Acquisition and Onboarding strategy to ensure the delivery of qualified and diverse talent.
• Master operational excellence by leveraging available technologies to improve efficiency and quality while delivering on the hiring plan.
• Recommend and drive improvements to the local sourcing strategy and talent pipeline by actively collaborating with the Talent Acquisition and Onboarding Manager.
• Partner with Hiring Leaders to achieve hiring volume and headcount goals while optimizing talent retention metrics, gathering key input for candidate slates, providing candidate feedback, and influencing hiring decisions.
• Timely and accurately update and post jobs, manage requisitions, and disposition candidates.
• Conduct first-round interviews, intake meetings, interview debriefs, and assessment reviews.
• Structure new offers, collaborate with the Compensation team to determine appropriate packages, and negotiate offers.
• Continuously partner with Employee Relations, Legal, Recruitment Operations, and other Centers of Excellence within the Colleague Experience Group.
• Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback.
• Organize recruiting events and manage colleague referrals.
• Stay informed about emerging hiring practices and industry trends.

Qualifications

• Fully bilingual in English (C1 level).
• Minimum of 3 years of experience in recruitment activities, including sourcing, screening, and interviewing for high-volume hiring roles, preferably bilingual positions.
• Excellent communication, collaboration, influencing, and problem-solving skills.
• Segment- and industry-specific knowledge.
• Ability to effectively build and maintain relationships.
• Ability to partner with ancillary groups supporting Talent Acquisition processes.
• Ability to make logical, data-driven decisions in a complex environment.
• Ability to work in a high-volume environment, manage multiple tasks, and prioritize effectively.
• Ability to influence stakeholders at different levels of the organization.
• Consistently demonstrate the Blue Box Values and embody th e Leadership Behaviors.
• Completed university degree preferred.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.

From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.