Business Analyst

American Express; Ciudad de México; Hybrid; MXN 500,000 - 700,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Flexible working model with hybrid/ons

Job summary

American Express in Mexico City seeks a detail‑oriented analyst to support sales analytics within the Credit Cards ecosystem. You will craft executive views and deliver high‑quality reports in Spanish and English, working under tight deadlines.

Responsibilities include building executive presentations, leveraging Cornerstone and Tableau data, and communicating processes clearly across cross‑functional teams.

Qualifications

• Bachelor’s degree required, preferably quantitative.
• 1 year of related work experience.
• Excellent written and spoken English and Spanish.

Responsibilities

• Centralize planning activities and prepare Executive Views/Summaries for VP.
• Produce executive presentations ensuring high formatting quality and data accuracy.
• Build data sources from Cornerstone and Tableau for reporting.
• Communicate clearly about AXP processes and escalate timely when needed.

Skills

Presentation skills

Communication

Teamwork

Attention to detail

Education

Bachelor’s degree

Tools

SQL

Python

Job description

Job Description

The ideal candidate should have a strong understanding of Credit Cards industry ecosystem and demonstrate natural curiosity for sales business models. He/she should have outstanding communication skills in Spanish and English, verbal and written.

Job Description

The ideal candidate should have a strong understanding of Credit Cards industry ecosystem and demonstrate natural curiosity for sales business models. He/she should have outstanding communication skills in Spanish and English, verbal and written. The role requires strict deadlines management, strong focus on detail and quality of deliverables (internal reports and presentations for senior leadership teams); ramp up quickly the learning curve to understand Amex business model, KPIs, financials and sources of information. Teamwork and collaboration attitude are a must.

Responsibilities

Day to day responsibilities include, but are not limited to:

• Centralize several planning activities ranging from acquisition performance analysis to building Executive Views/Summaries for the VP.
• Reporting includes build and consult data from Cornerstone and Tableau.
• Produce executive presentations for the VP with top quality in formatting, wording, and data accuracy.
• Understand AXP and its processes. Needs to communicate clearly, lead conversations and demonstrate proactivity for timely escalations.

Qualifications

• Bachelor’s Degree required, preferably in a quantitative field (e.g., Economics, Finance, Statistics, Data Analytics, Engineering).
• 1 year of related work experience.
• SQL/Python programing skills.
• Strong at building presentations / telling the story through a deck (essential).
• Detail-oriented.
• Strong relationship management skills.
• Effective at driving collaboration, influencing, and working with cross functional partners at all levels.
• Excellent communication skills.
• Ability to prioritize multiple deliverables and manage multiple data requests follow-ups.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.