Quality Specialist- Warehouse Operations

Arrow Enterprise Computing Solutions; Región Centro; On-site; MXN 352,000 - 427,000; Full time

Benefits offered by this job

30 days of Christmas bonus

40% vacation premium

12 vacation days plus 2 Floating days

Vision and Dental Assistance

Life Insurance

Healthcare Insurance

10% Food/Pantry Vouchers

Restaurant Vouchers

13% Savings Fund

Tuition reimbursement

Job summary

Arrow Enterprise Computing Solutions in Zapopan, Mexico, seeks a Quality Specialist for Warehouse Operations to maintain ISO 9001 QMS and drive process improvements on-site.

You will coordinate audits, CAPA actions, and document control while collaborating with cross-functional teams to reduce defects and improve quality. This role requires a bachelor’s degree and 3+ years in related roles.

Qualifications

• Bachelor's Degree and related experience.
• +3 years of experience in similar roles.
• Experience with CAPA and 8Ds Reports.
• Experience as internal and external auditor.
• Experience in electronic component processes.

Responsibilities

• Quality Management System (QMS) & Compliance: Maintain and enhance the QMS in accordance with ISO 9001 standards, conduct audits, and ensure compliance across internal processes.
• Process Improvement & Defect Reduction: Lead continuous improvement initiatives to optimize operational workflows, mitigate risks, and minimize defects and customer impact.
• Problem Resolution & Cross-Functional Collaboration: Resolve order processing and technical queries by coordinating across Sales, Logistics, Suppliers, Finance, and direct customers.
• Operational & Area Support: Oversee daily workloads and administrative functions across assigned quality areas (Source, QI, FQR, Returns, RMA, and Document Control).
• Document Control & Metrics Reporting: Create, review, and modify quality system documentation while tracking area metrics and process instructions.
• Support internal and external audits, staff awareness training and root-cause corrective/preventive actions (CAPA). (8D`s)

Skills

CAPA & 8Ds Reports

Internal & external auditor

Electronic component processes

Education

Bachelor's Degree and related experience

Job description

Position: Quality Specialist- Warehouse Operations

Why You'll Love This Role

Behind every great technology solution is a supply chain that keeps innovation moving. At Arrow, our Supply Chain Services teams help customers navigate the complexities of today's global supply chains by connecting products, people, and processes through agile, scalable solutions.

Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve complex challenges, improve operations, and deliver technology where it's needed most

What You'll Do

• Quality Management System (QMS) & Compliance: Maintain and enhance the QMS in accordance with ISO 9001 standards, conduct audits, and ensure compliance across internal processes.
• Process Improvement & Defect Reduction: Lead continuous improvement initiatives to optimize operational workflows, mitigate risks, and minimize defects and customer impact.
• Problem Resolution & Cross-Functional Collaboration: Resolve order processing and technical queries by coordinating across Sales, Logistics, Suppliers, Finance, and direct customers.
• Operational & Area Support: Oversee daily workloads and administrative functions across assigned quality areas (Source, QI, FQR, Returns, RMA, and Document Control).
• Document Control & Metrics Reporting: Create, review, and modify quality system documentation while tracking area metrics and process instructions.
• Support internal and external audits, staff awareness training and root-cause corrective/preventive actions (CAPA). (8D`s)

Who We're looking for

• Bachelor's Degree and related experience
• +3 years of experience in similar roles.
• Experience with CAPA and 8Ds Reports.
• Experience as internal and external auditor.
• Experience in electronic component processes. Interpretation of technical specifications and data sheets.

Preferred qualifications (Optional)

• Iso 14001 experience/knowledge.
• Certification in ISO 9001 is a big plus.
• IPC-610 certification.

Work Arrangement

Fully 0n-site: This position requires working at the warehouse 5 days a week, Monday through Friday.

What's In It For You

• 30 days of Christmas bonus
• 40% vacation premium
• 12 vacation days plus 2 Floating days, sick days and holidays
• Vision and Dental Assistance
• Life Insurance
• Healthcare Insurance
• 10% Food/Pantry Vouchers
• Restaurant Vouchers
• 13% Savings Fund
• Tuition reimbursement
• Growth Opportunities, and more!

About Arrow

We believe new technologies have the power to make life not only different, but better. At Arrow, we're helping make that future possible. We enable customers and suppliers to design and distribute technology around the world, connecting people, ideas, and innovation to solve real-world challenges. Guided by our purpose of making the benefits of technology accessible to all, we provide expertise, solutions, and connections that help shape what's next. As a global technology solutions provider, Arrow offers opportunities to learn, collaborate, and build a meaningful career while making an impact around the world.

Life at Arrow

At Arrow, we believe innovation starts with people. We create an environment where collaboration, curiosity, and continuous learning help our employees grow and make a meaningful impact every day. From your first day, you'll have opportunities to build new skills, work alongside talented teams around the world, and contribute to technology that helps shape a better future. Because when our people grow, innovation moves forward.

EEO Statement

Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. ( EEO policy Mexico )

Annual Hiring Range/Hourly Rate

$31,575.00 - $38,300.00 MXN Monthly
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location

MX-JAL-Zapopan, Mexico (Guad2 Whse)

Time Type

Full time

Job Category

Supply Chain Services