Quality Analyst – Multilingual Content Moderation

Turtle Trax S.A.; Región Centro; On-site; MXN 30,000 - 45,000; Full time

Job summary

Turtle Trax S.A. is seeking a Quality Analyst in Mexico to ensure high-quality service and policy compliance. The position demands strong auditing skills and experience in quality assurance roles.

The ideal candidate will hold a bachelor's degree and possess excellent English proficiency. Responsibilities include auditing deliverables and providing actionable insights for team coaching and training development. Join us in fostering a culture of excellence!

Qualifications

• 3+ years in Quality assurance role with cross-department collaboration.
• Project management experience in business process improvement.
• Experience in the social media industry is preferred.

Responsibilities

• Auditing deliverables and identifying issues and trends.
• Provide insights for training prioritization and curriculum development.

Skills

B2 level English proficiency

Fluent communication

Expert familiarity with content moderation

Excellent written and verbal skills

Ability to ensure policy compliance

Education

Bachelors degree or equivalent diploma

Job description

Turtle Trax S.A. is seeking a Quality Analyst in Mexico to ensure high-quality service and policy compliance. The position demands strong auditing skills and experience in quality assurance roles.

The ideal candidate will hold a bachelor's degree and possess excellent English proficiency. Responsibilities include auditing deliverables and providing actionable insights for team coaching and training development. Join us in fostering a culture of excellence!