Program Officer, Refugee & Immigrant Support (Mexico)

Refugees; Aguascalientes; On-site; MXN 180,000 - 300,000; Full time

Job summary

USCRI Mexico is seeking an Administrative, Documentation, and Operations Support professional to assist with program delivery for refugee students in Aguascalientes. You will help with housing coordination, immigration document processing, and health insurance enrollment, ensuring timely follow-up with students.

You will maintain updated records, draft meeting minutes, and support preparation of program reports.

Responsibilities

• Conduct research and update the student housing directory, verifying safety, location, cost, invoicing, and proper living conditions.
• Prepare necessary documentation and forms for immigration procedures before the National Migration Institute (INM).
• Manage student enrollment, registration, and follow-up for health insurance with IMSS.
• Identify and monitor expiration dates for student documentation including temporary residency cards, passports, health insurance policies, and other official documents.
• Issue and send monthly scholarship receipts to students and to the Finance/Administration department.
• Prepare, update, and track budget sheets in accordance with program needs.
• Provide administrative support including handling courier services, collecting payment receipts, preparing requisitions and requests, and tracking invoices.
• Draft meeting minutes and student progress/tracking logs.
• Maintain organized and up-to-date physical and digital student files.
• Perform basic translations of documents, materials, or communications as needed.
• Visit government institutions to complete administrative procedures, manage information requests, or follow up on processes related to program and student needs.
• Support the organization, tracking, and execution of Student Leadership Gatherings, contributing to planning, logistics, and delivery of scheduled activities.
• Assist in updating and tracking the Program Matrix, ensuring all information is complete and accurate.
• Collaborate in drafting and updating monthly and bi-annual program reports.
• Assist in preparing presentations, informative materials, and outreach activities aimed at students.
• Collaborate in the planning and execution of post-arrival activities to facilitate students' adaptation, well-being, and integration.
• Assist in implementing and tracking Educational Accompaniment Plans (PAUs) in accordance with established program guidelines.

Job description

USCRI Mexico is seeking an Administrative, Documentation, and Operations Support professional to assist with program delivery for refugee students in Aguascalientes. You will help with housing coordination, immigration document processing, and health insurance enrollment, ensuring timely follow-up with students.

You will maintain updated records, draft meeting minutes, and support preparation of program reports.