Habesha Prrogram Officer

U.S. Committee for Refugees and Immigrants (USCRI); Aguascalientes; On-site; MXN 24,000 - 36,000; Full time

Job summary

The U.S. Committee for Refugees and Immigrants (USCRI) Mexico program seeks an Administrative/Program Support staff member to provide comprehensive administrative, documentation, and operational support for students and program activities in Mexico.

The role includes assisting with immigration procedures, housing arrangements, health insurance enrollment, scholarship distribution, and maintaining up-to-date records and reports.

Qualifications

• Administrative support experience preferred.
• Strong organizational skills and attention to detail.
• Ability to draft documents and translations as needed.

Responsibilities

• Provide administrative, documentation, and operational support for the program in Mexico.
• Assist with immigration procedures documentation for INM.
• Coordinate housing, health insurance enrollment with IMSS, scholarships, and program records.
• Draft meeting minutes, maintain files, and support monthly/biannual reports.

Job description

The U.S. Committee for Refugees and Immigrants (USCRI), founded in 1911, is an international non-governmental non-profit organization dedicated to addressing the needs and rights of refugees and immigrants. In partnership with its affiliates, USCRI provides legal, social, and health services to refugees, unaccompanied migrant children, human trafficking survivors, and other immigrants across all 50 U.S. states, El Salvador, Honduras, Kenya, and Mexico. USCRI advocates for the rights of refugees and immigrants both nationally and globally, helping to drive policies, practices, and legislation.
USCRI Mexico was established in 2021. In 2024, additional programs were added to support the creation of complementary educational pathways for refugees in Mexico. This objective is pursued alongside the simultaneous creation of safe, inclusive, and intercultural welcoming communities, as well as advocacy for the rights of migrants and asylum seekers.
More information about USCRI.

Job Summary

To provide comprehensive administrative, documentation, and operational support to the program, as well as direct support and accompaniment for students, ensuring timely follow-up on their needs before and during their stay in Mexico. This position contributes to facilitating immigration procedures, housing, health insurance, scholarship distribution, and official documentation, as well as organizing integration and leadership activities, maintaining updated records and files, and supporting compliance with established program processes, reports, and objectives.

Essential Duties And Responsibilities

• Conduct research and update the student housing directory, verifying compliance with established criteria regarding safety, location, cost, invoicing, and proper living conditions.
• Prepare necessary documentation and forms for immigration procedures before the National Migration Institute (INM).
• Manage student enrollment, registration, and follow-up for health insurance with the Mexican Social Security Institute (IMSS).
• Identify and monitor expiration dates for student documentation, including temporary residency cards, passports, health insurance policies, and other official documents.
• Issue and send monthly scholarship receipts to students and to the Finance/Administration department.
• Prepare, update, and track budget sheets in accordance with program needs.
• Provide administrative support, including handling courier services, collecting payment receipts, preparing requisitions and requests, and tracking invoices.
• Draft meeting minutes and student progress/tracking logs.
• Maintain organized and up-to-date physical and digital student files.
• Perform basic translations of documents, materials, or communications as needed.
• Visit government institutions to complete administrative procedures, manage information requests, or follow up on processes related to program and student needs.
• Support the organization, tracking, and execution of Student Leadership Gatherings, contributing to the planning, logistics, and delivery of scheduled activities.
• Assist in updating and tracking the Program Matrix, ensuring all information is complete and accurate.
• Collaborate in drafting and updating monthly and bi-annual program reports.
• Assist in preparing presentations, informative materials, and outreach activities aimed at students.
• Collaborate in the planning and execution of post-arrival activities to facilitate students' adaptation, well-being, and integration.
• Assist in implementing and tracking Educational Accompaniment Plans (PAUs) in accordance with established program guidelines.

All responsibilities and duties outlined above are essential job functions. The tasks listed are not exhaustive and other work-related duties may be assigned by supervisors as required.

Training Requirements

• Satisfactory completion of USCRI's Orientation and Training; and
• Complete additional training as identified by supervisor or Human Resources.

PHYSICAL DEMANDS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the applicant to be considered.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.