Production Readiness Lead, DevOps & SRE

Mastercard Inc.; México; On-site; MXN 1,200,000 - 2,000,000; Full time

Job summary

Mastercard Inc. seeks an experienced Site Reliability Engineer to own production readiness, drive automation, and lead incident response across distributed teams globally.

You will shape monitoring, CI/CD, and capacity planning, partnering with product and engineering to maximize reliability and performance. Candidates should have 8–15 years in SRE/DevOps, strong Linux/UNIX and DB skills, and hands-on experience with Splunk/Dynatrace and cloud platforms.

Qualifications

• Bachelor’s degree or equivalent practical experience in computer science/engineering.
• 8–15 years of experience in SRE/Infrastructure/DevOps with leadership exposure.
• Strong Linux/UNIX background and DB/audit capabilities (Oracle/SQL).
• Experience with observability tools and improving system reliability and performance.
• Proficient in one or more programming languages (Python/Java/Go/C/C++).
• Experience with cloud platforms (AWS preferred) and cloud-native architectures.
• Proven ability to design, analyze, and troubleshoot large-scale distributed systems.

Responsibilities

• Lead full lifecycle of services from architecture to deployment and optimization.
• Analyze ITSM performance and influence roadmap prioritization for resiliency.
• Define production readiness standards and capacity planning.
• Develop monitoring frameworks for availability, latency, and health.
• Promote automation to reduce manual toil and speed deployments.
• Design and govern CI/CD pipelines with robust validation and gates.
• Drive incident response practices with blameless postmortems and rapid mitigation.
• Collaborate across distributed teams to ensure alignment and high performance.
• Mentor junior engineers and raise engineering standards.

Skills

Python

Java

Go

C/C++

Perl

Ruby

Linux/UNIX

Oracle/SQL

DBA experience

Splunk

Dynatrace

CI/CD

Automation

Cloud concepts

Security best practices

Education

Bachelor’s degree in Computer Science or related field

Tools

Splunk

Dynatrace

CI/CD pipelines

Job description

Mastercard Inc. seeks an experienced Site Reliability Engineer to own production readiness, drive automation, and lead incident response across distributed teams globally.

You will shape monitoring, CI/CD, and capacity planning, partnering with product and engineering to maximize reliability and performance. Candidates should have 8–15 years in SRE/DevOps, strong Linux/UNIX and DB skills, and hands-on experience with Splunk/Dynatrace and cloud platforms.