Site Reliability Engineer II: Scale, Automate, Stabilize

Mastercard Inc.; Ciudad de México; Hybrid; MXN 600,000 - 900,000; Full time

Job summary

Mastercard Inc. in Mexico City is seeking a Site Reliability Engineer II to join the Business Operations team. You will help ensure reliability, scalability, and performance of critical applications while mentoring teammates and championing automation.

You will work on operational design, capacity planning, monitoring, and incident response across global services, focusing on proactive improvements and blameless post-mortems to maximize customer experience.

Qualifications

• Observability: use scripting and tooling to implement observability solutions to support incident detection and continuous improvement.
• Programming: write and maintain code and scripts to automate tasks and support monitoring and deployment.
• Systems and Network Administration: configure and troubleshoot Linux/Unix systems and networks.
• Cloud Computing and Infrastructure: design, deploy and manage apps on cloud platforms (AWS/Azure/GCP).
• Reliability and Scalability: design and operate high-availability systems with fault tolerance.

Responsibilities

• Work independently on elements of projects within the Site Reliability Engineering area.
• Support the implementation and maintenance of high-availability systems.
• Contribute to automation and scripting to streamline tasks.
• Troubleshoot and resolve system issues; escalate as needed.
• Document procedures and share knowledge with the team.
• Assist in quality checks to ensure stability and reliability.

Skills

Observability

Programming

Systems Admin

Cloud Computing

Reliability

DevOps

Troubleshooting

Capacity Planning

IT Service Mgmt

Proactive Monitoring

Job description

Mastercard Inc. in Mexico City is seeking a Site Reliability Engineer II to join the Business Operations team. You will help ensure reliability, scalability, and performance of critical applications while mentoring teammates and championing automation.

You will work on operational design, capacity planning, monitoring, and incident response across global services, focusing on proactive improvements and blameless post-mortems to maximize customer experience.