Prestige Beauty Counter Lead & Growth Coach

The Estée Lauder Companies Inc.; Ciudad de México; Presencial; MXN 167.000 - 234.000; Jornada completa

Descripción de la vacante

The Estée Lauder Companies Inc. in Mexico City seeks a dynamic Counter Manager to lead and coach a team of Sales Associates, driving sales, service and store operations to peak performance.

You will develop an agile business plan, plan in-store events, manage customer relationships, and mentor staff to reach their full potential. This role offers growth within a leader in prestige beauty and requires strong leadership and strategic planning skills.

Formación

• Excellent verbal and written communication skills.
• Strong customer service mindset with a track record of coaching teams.
• Results-driven leader able to meet sales and service targets.
• Experience in strategic planning and store operations.

Responsabilidades

• Lead, coach and develop a team of sales associates to meet sales and service targets.
• Own store operations and ensure exceptional customer experience.
• Create and execute agile business plans including in-store events and promotions.
• Recruit, retain and grow customers through targeted outreach and CRM initiatives.
• Provide leadership to drive performance and ensure compliance with policies.

Conocimientos

Communication

Customer service

Leadership

Strategic planning

Sales target achievement

Team development

Event planning

CRM

Attention to detail

Autonomy

Herramientas

Microsoft Excel

Email systems

Descripción del empleo

The Estée Lauder Companies Inc. in Mexico City seeks a dynamic Counter Manager to lead and coach a team of Sales Associates, driving sales, service and store operations to peak performance.

You will develop an agile business plan, plan in-store events, manage customer relationships, and mentor staff to reach their full potential. This role offers growth within a leader in prestige beauty and requires strong leadership and strategic planning skills.