Presales Engineer

Hexing Group; Santiago Mexquititlán Barrio 1ro.; On-site; MXN 420,000 - 660,000; Full time

Job summary

Hexing Group, a global leader in smart green energy products, seeks a Presales Engineer in Querétaro. This on-site role supports the sales team with technical presentations, solution architecture, and tender responses.

You will coordinate with engineering and product teams to ensure accurate configurations and documentation, while maintaining up-to-date knowledge of Hexing’s portfolio. Responsibilities include responding to technical queries, designing customer-specific solutions, and delivering

Qualifications

• Strong presales and sales skills to understand customer requirements and support proposals.
• Solid technical support capabilities to address inquiries and provide troubleshooting guidance.
• Experience with integration to show how Hexing solutions connect with customer systems.
• Awareness of security principles to discuss features, compliance, and risk mitigation.
• Analytical and problem-solving skills with ability to translate features into business value.
• Excellent communication and presentation skills; able to collaborate with cross-functional teams.

Responsibilities

• Prepare and deliver technical presentations and product demonstrations tailored to customer needs.
• Participate in meetings to clarify solution architecture, integration requirements, and security considerations.
• Collaborate with sales to analyze customer requirements and design suitable solutions.
• Prepare proposals, quotes, and tender responses with engineering input.
• Provide technical support during the presales phase and coordinate with product teams to ensure correct configurations and documentation.

Skills

Presales and Sales skills

Technical support

System integration

Security awareness

Analytical & problem-solving

Communication & presentation

Education

Engineering/IT degree or equivalent

Tools

Office tools

CRM systems

Job description

Company Description Hexing Group is a globally leading provider of smart green energy products and solutions, focused on transforming traditional power systems into innovative new energy power systems.

The company is committed to building a digital energy industry ecosystem that supports more efficient, sustainable, and intelligent energy management.

Hexing collaborates with partners and customers worldwide to deliver advanced technologies that enable cleaner and smarter energy usage.

Team members join a mission-driven organization that actively contributes to the future of sustainable energy and offers opportunities for growth in a dynamic sector.

The Presales Engineer

The Presales Engineer is a full-time, on-site role based in Querétaro, QUE, supporting the technical and commercial activities of the sales team.

This role includes preparing and delivering technical presentations and product demonstrations tailored to customer needs, and participating in meetings to clarify solution architecture, integration requirements, and security considerations.

The Presales Engineer collaborates with sales colleagues to analyze customer requirements, design suitable solutions, and prepare proposals, quotes, and tender responses.

Daily responsibilities also involve providing technical support during the presales phase, responding to technical queries, and coordinating with engineering and product teams to ensure accurate configurations and documentation.

The role requires maintaining up-to-date knowledge of Hexing's smart green energy portfolio, market trends, and competitor offerings to help position solutions effectively and support business growth.

Qualifications

• Strong Presales and Sales skills to understand customer requirements, design solutions, and support proposal development.
• Solid Technical Support capabilities to address customer inquiries, provide troubleshooting guidance, and offer technical clarification.
• Experience with Integration to design and explain how Hexing solutions connect with existing customer systems and platforms.
• Awareness of Security principles to discuss system security features, compliance requirements, and risk mitigation with customers.
• Bachelor's degree in Engineering, Information Technology, or a related technical field, or equivalent practical experience.
• Knowledge of smart energy, power systems, or utility industry solutions is highly beneficial.
• Strong analytical and problem-solving skills, with the ability to translate technical features into business value.
• Effective communication and presentation skills in en_US; ability to collaborate with cross-functional teams and customers.
• Comfort working on-site in Querétaro, QUE, with occasional travel to customer locations if required.
• Proficiency with standard office and collaboration tools; familiarity with proposal and CRM systems is a plus.

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