Presales Engineer

Zstack International; México; On-site; MXN 420,000 - 640,000; Full time

Job summary

ZStack International is seeking a presales engineer in Mexico to deliver technical support for customers, understand requirements, and craft tailored cloud solutions. The role includes building demonstration environments and coordinating resources to ensure project success.

Applicants should have a computer science degree, strong communication and teamwork skills, and fluency in English; knowledge of cloud and networking is a plus.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Demonstrated strong learning and communication skills.
• Familiarity with cloud computing concepts and features.

Responsibilities

• Provide presales technical support and communicate with customers to understand needs.
• Build cloud or test environments and demonstrations to verify feasibility and plans.
• Guide project tech direction, coordinate resources to meet sales targets.
• Write customized solutions and technical content for bidding and tender documents.
• Provide technical training for relevant channels.

Skills

Presales capabilities

Strong communication

Teamwork

Cloud computing

English proficiency

Education

Bachelor's degree in Computer Science or related

Job description

ZStack, founded in 2015 and part of Alibaba Cloud, the two companies will leverage the “Apsara + ZStack” full-stack ecosystem to create a standardized and accessible integrated solution for cloud-edge computing.

Main Responsibilities:

• Provide presales technical support, communicate with customers to accurately understand their needs, and offer targeted solutions based on their requirements.
• Be responsible for scheme communication with relevant customers, solution, explanation, and project scheme provision. At the same time, build cloud computing or relevant test environments and demonstration systems to verify the feasibility and implementation plans.
• Guide the technology for the projects in charge, provide presales support, and coordinate technical resources for major projects to ensure the achievement of sales targets.
• Be responsible for writing customized solutions, technical contents for bidding and tendering, and other related documents.
• Provide technical training for relevant channels.

Requirements:

• Bachelor's degree or above, majoring in computer science or relevant, with strong presales capabilities and experience.
• Possess efficient learning and communication skills, a strong sense of responsibility, proactive thinking and innovation, as well as a spirit of teamwork.
• Familiar with cloud computing, virtualization, networking and other related industries and able to explain the corresponding technical features.
• Experience in the cloud-related industry, familiar with the competitive situation within the industry or product information of other vendors, and capable of comparative analysis is preferred.
• Fluent in English and local language will be preferred.