Post-Service Support & Reporting Specialist

BHS Corrugated North America; Monterrey; Presencial; MXN 524.292 - 873.820; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401k match

Tuition reimbursement

Paid vacation

Short-term disability

Long-term disability

Descripción de la vacante

BHS Corrugated North America is hiring an Installation Assistant in Monterrey, Nuevo León. This role involves supporting the Service department, ensuring customer satisfaction after service interventions, and managing open service orders.

The ideal candidate holds a Bachelor's Degree in Engineering and has strong Excel skills. Responsibilities include customer follow-up, generating reports, and assisting with service orders. Benefits include health insurance, vacation time, and a 401k match.

Formación

• Bachelor's Degree in Engineering is required.
• Experience in customer interaction within an industrial equipment context.
• Proficient in Excel, capable of creating pivot tables and summarizing data.

Responsabilidades

• Follow up with customers post-service intervention.
• Assist in managing service orders and notifications.
• Create reports for open service orders and customer issues.

Conocimientos

Excellent organizational skills

Interpersonal communication

Written communication

Excel skills

Customer focus

Educación

Bachelor's Degree in Engineering

Herramientas

SAP

Descripción del empleo

BHS Corrugated North America is hiring an Installation Assistant in Monterrey, Nuevo León. This role involves supporting the Service department, ensuring customer satisfaction after service interventions, and managing open service orders.

The ideal candidate holds a Bachelor's Degree in Engineering and has strong Excel skills. Responsibilities include customer follow-up, generating reports, and assisting with service orders. Benefits include health insurance, vacation time, and a 401k match.