Service & Installation Support Specialist

BHS Corrugated & Robotics; Monterrey; Presencial; MXN 690.607 - 949.585; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401k match

Tuition reimbursement

Descripción de la vacante

BHS Corrugated & Robotics in Monterrey is seeking an Installation Assistant to support the Service department. Responsibilities include following up with customers after service interventions, maintaining open service orders, and generating Excel reports. The ideal candidate will have a Bachelor's Degree in Engineering, excellent Excel skills, and the ability to interact with customers in an industrial environment. Benefits include competitive salary, health insurance, and a 401k match.

Formación

• Previous experience interacting with customers in an industrial equipment environment.
• Excellent Excel skills with ability to create pivot tables.
• Excellent verbal and written communication skills.

Responsabilidades

• Follow up with customers after service interventions.
• Maintain service orders and notifications.
• Assist in screening calls for technicians.

Conocimientos

Customer interaction

Excel skills

Team player

Communication skills

Educación

Bachelor's Degree in Engineering

Herramientas

SAP

Descripción del empleo

BHS Corrugated & Robotics in Monterrey is seeking an Installation Assistant to support the Service department. Responsibilities include following up with customers after service interventions, maintaining open service orders, and generating Excel reports. The ideal candidate will have a Bachelor's Degree in Engineering, excellent Excel skills, and the ability to interact with customers in an industrial environment. Benefits include competitive salary, health insurance, and a 401k match.