Customer Service & Operations Officer

J-K Network Services; Veracruz; Presencial; MXN 65.917 - 82.397; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Bonus

Incentives

Government mandated benefits

Descripción de la vacante

A logistics company in Veracruz is seeking a Customer Service Officer to ensure satisfaction and loyalty. This role involves meeting customer needs and enhancing reliability through excellent service. Candidates should have 1-2 years of customer service experience, ideally in logistics. The position is on-site and offers a salary between Php 20,000 and Php 25,000 with additional benefits.

Formación

• At least 1-2 years of experience as customer service.
• Experience in logistics or freight forwarding is a plus.
• Ability to attend face-to-face interviews.

Responsabilidades

• Ensure customer needs and expectations are met.
• Meet or exceed customer expectations for trust and retention.
• Support processes to reduce errors and improve productivity.
• Deliver excellent customer service.

Conocimientos

Customer service skills

Logistics knowledge

Problem-solving

Descripción del empleo

Share

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Read More

Known for the most reliable logistics company providing end-to-end transportation and supply chain solutions for local and international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time.

Position

Customer Service officer- logistic

Company Industry: Logistic company

Salary Offer: Php 20,000- Php 25,000

Work Schedule: Mon- Fri, Sat (halfday)

Work Set Up: on site

Benefits

• Government mandated Benefits
• leave Credits
• other will be discuss upon job offer

Job Requirements

• With at least 1-2 years of experience as customer service.
• With atleast 1-2 years of experience in logistics or freight forwarding company.
• Can attend face to face interview is a big advantage

Responsibilities

• Ensure customer needs and expectations are met, driving high satisfaction and long-term loyalty.
• Consistently meet or exceed customer expectations to strengthen customer trust and retention.
• Support streamlined processes that reduce errors and improve overall productivity.
• Deliver excellent customer service to distinguish the warehouse from competitors.

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,