Patient Services Concierge - Medical Office Front Desk

Weil Foot & Ankle Institute; Las Mesas; On-site; MXN 591,000 - 617,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

HSA with employer contribution

FSA

PTO program

401k with match (4%)

Employee assistance program

Life and AD&D insurance

Short-Term and Long-Term Disability

Job summary

Weil Foot & Ankle Institute seeks a Patient Services Representative to greet patients, manage check-ins, collect insurance information and support checkout processes. The role includes assisting with general office duties and maintaining a patient‑centered service approach.

Ideal candidates have a high school diploma or GED, 2+ years in healthcare preferred, and strong communication skills. The position runs Monday–Friday.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years in a healthcare position preferred – but willing to train the right individual.
• Good verbal and written communication skills.
• Basic knowledge of computers and office equipment.
• Patient-focused with the ability to work independently.
• Capability to adapt quickly and thrive in a fast-paced environment.

Responsibilities

• Greet patients.
• Check in patients and assist with individual concerns, as they arise.
• Collect appropriate information including insurance overview, co-pay, deductible and open balances.
• Other tasks, as assigned.

Skills

Communication skills

Verbal & written communication

Computer literacy

Patient-focused

Adaptability

Education

High school diploma or GED

Job description

Weil Foot & Ankle Institute seeks a Patient Services Representative to greet patients, manage check-ins, collect insurance information and support checkout processes. The role includes assisting with general office duties and maintaining a patient‑centered service approach.

Ideal candidates have a high school diploma or GED, 2+ years in healthcare preferred, and strong communication skills. The position runs Monday–Friday.