Paid Social Implementation Lead

Smartly.io; Ciudad de México; Hybrid; MXN 700,000 - 1,000,000; Full time

Benefits offered by this job

Healthcare

Mental health services

Paid holidays

Family leave

Equity options

Hybrid workplace

Job summary

Smartly is seeking a Smart Services Manager to drive the implementation and adoption of our paid media platform for top advertisers. You will lead campaign builds, set up automation workflows, and ensure successful launches across major digital platforms.

You will guide customers through training, develop scalable processes, and analyze performance to provide actionable recommendations. This hybrid role offers global collaboration and opportunities to work with international teams.

Qualifications

• Strong hands-on digital advertising experience, especially paid social campaigns.
• Ability to translate customer needs into implementation plans and timelines.
• Excellent QA and implementation accuracy.
• Strong customer-facing communication and training skills.
• Ability to analyze campaign performance and provide actionable recommendations.
• Ability to manage multiple customers and launches in parallel.

Responsibilities

• Lead implementation of paid media campaigns across major platforms.
• Configure campaigns, audiences, feeds, catalogs, and reporting views in Smartly.
• Own launch readiness and QA across campaign builds and setups.
• Troubleshoot technical and workflow issues with cross-functional teams.
• Identify opportunities to automate and optimize customer workflows.
• Lead enablement through training, workshops, and office hours.
• Analyze performance and provide optimization recommendations.
• Lead meetings and reviews to surface product/workflow needs.

Skills

Digital advertising

Paid social

Campaign management

Technical curiosity

QA and implementation accuracy

Customer training

Data-driven optimization

Tools

Meta

TikTok

Pinterest

Google

Snapchat

Amazon DSP

Job description

Smartly is seeking a Smart Services Manager to drive the implementation and adoption of our paid media platform for top advertisers. You will lead campaign builds, set up automation workflows, and ensure successful launches across major digital platforms.

You will guide customers through training, develop scalable processes, and analyze performance to provide actionable recommendations. This hybrid role offers global collaboration and opportunities to work with international teams.